Terms of Use

Malegria Ltd (FitZet) operates the FitZet service, which we hope You (the “Customer”, “You”, or “Your”) use. If You use it, please use it responsibly. If You don’t, we’ll have to terminate Your account.

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Your Account

You may not use the Service if You are a person barred from receiving the Service under the laws of the United States or other countries, including the country in which You are resident or from which You use the Service. You may not use the service unless you are over the age of 18. You must be a human. Account created by automated methods are not permitted.

Use of the Service

You must provide accurate and complete registration information any time You register to use the Service. You are responsible for the security of Your passwords and for any use of Your account. Your use of the Service must comply with all applicable laws, regulations and ordinances. You agree to not engage in any activity that interferes with or disrupts the Service. You may not allow multiple people to use the same account or otherwise access the Service in a manner intended to avoid incurring fees.

Fees for Use of the Service

The Service may be provided to You without charge up with certain limits or for a certain “trial” period of time. Usage over this limit (or after the “trial” period) or requires Your purchase of additional resources or services. For all purchased resources and services, we will charge Your credit card on a monthly basis. Payments are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. Charges are solely based on FitZet's measurements of Your use of the Service, unless otherwise agreed to in writing. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and You shall be responsible for payment of all such taxes, levies, or duties. You acknowledge and agree that any credit card and related billing and payment information that You provide to FitZet may be shared by FitZet with companies who work on FitZet behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to FitZet and servicing Your account. FitZet may change its fees and payment policies for the Service by notifying You at least thirty (30) days before the beginning of the billing cycle in which such change will take effect.

Communications

By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Cancellation and Termination

You must cancel Your account via support request at https://fitzet.com/support using your account email. Any other emails or phone requests to cancel Your account will not be considered a cancellation. You will not receive any refunds if You cancel Your account. If You cancel the Service before the end of Your current paid up month, Your cancellation will take effect immediately and You will not be charged again. You agree that FitZet, in its sole discretion and for any or no reason, may terminate or suspend Your account. You agree that any termination of Your access to the Service may be without prior notice, and You agree that FitZet will not be liable to You or any third party for such termination.

Ideas and Feedback

You may choose to or we may invite You to submit comments or ideas about the Service, including but not limited to ideas about improving the Service or our products (“Ideas”). By submitting any Idea, You agree that Your disclosure is unsolicited and without restriction and will not place FitZet under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to You, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.

Modification of the Service

You acknowledge and agree that the Service may change from time to time without prior notice to You. Changes include, without limitation, changes to fee and payment policies, security patches, added or removed functionality, and other enhancements or restrictions. FitZet shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Complaints and Dispute Resolution

Filing a Complaint: If you have any complaints or concerns regarding our services or products, please contact us at support@fitzet.com. We aim to acknowledge receipt of your complaint within 48 hours of receiving it.

Complaint Review Process: Upon receiving your complaint, we will review it and investigate the circumstances surrounding your issue. We are committed to resolving complaints fairly and transparently. We will keep you updated on the status of your complaint and aim to resolve it within 14 days.

Escalation Process: If you are not satisfied with the initial resolution, you can request that your complaint be escalated to a senior team member for further review. This request should be made within 7 days of receiving our initial response.

Dispute Resolution: In the event of a dispute, we encourage you to first contact us at support@fitzet.com to seek a resolution. We will try our best to resolve disputes informally and promptly.

Alternative Dispute Resolution: If we are unable to resolve the dispute informally, either party may suggest an alternative dispute resolution (ADR) method, such as mediation or arbitration. The ADR process will be conducted in a fair and unbiased manner by a neutral third party.

Legal Remedies: Nothing in this complaints and dispute resolution process will prevent either party from seeking legal remedies as permitted by law.

Amendments to the Complaints Process: We may update or amend this complaints and dispute resolution process at any time. Any changes will be posted on our website and effective immediately upon posting.

Contact Information: For any complaints or disputes, please email us at support@fitzet.com.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by FitZet. FitZet has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that FitZet shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Indemnification

You agree to defend, indemnify and hold harmless FitZet and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms.

Disclaimer of Warranties

IF YOU ACCESS THE SERVICE, YOU DO SO AT YOUR OWN RISK. WE PROVIDE THE SERVICE “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING ALL STATUTORY WARRANTIES, WITH RESPECT TO THE SERVICE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES THAT THE SERVICE IS MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE EFFECTIVE, RELIABLE OR ACCURATE OR WILL MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF INFORMATION PROVIDED BY ANY OTHER USERS OF THE SERVICE OR ANY OTHER DATA OR INFORMATION PROVIDED OR RECEIVED THROUGH THE SERVICE. EXCEPT AS EXPRESSLY SET FORTH HEREIN, FITZET MAKES NO WARRANTIES ABOUT THE INFORMATION SYSTEMS, SOFTWARE AND FUNCTIONS MADE ACCESSIBLE BY OR THROUGH THE SERVICE OR ANY SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION. FITZET DOES NOT WARRANT THAT THE SERVICE WILL OPERATE ERROR-FREE, THAT ERRORS IN THE SERVICE WILL BE FIXED, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE SERVICE OR SOFTWARE ARE FREE OF COMPUTER VIRUSES, CONTAMINANTS OR OTHER HARMFUL ITEMS. UNDER NO CIRCUMSTANCES WILL FITZET, ANY OF OUR AFFILIATES, DISTRIBUTORS, PARTNERS, LICENSORS, AND/OR ANY OF OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, OR OTHER REPRESENTATIVES BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICE.

Limitations on Liability

In no event shall FitZet, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Choice of Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Contact Us

If you have any questions about these Terms, please contact us at support@fitzet.com